27 Delivering the

Frequently Asked Questions

An Invoice value must be written/declared even if all of your shipments are samples or gifts. Customs rules and tax-free limits vary from country to country. However, all shipments may be subject to inspection and customs duty regardless of value. Sample prices should be determined based on the purchase invoice or raw material price, if any, for any material sent. It should be stated that they have no commercial value and are free of charge on their invoices.

There is a 300 kg courier sample limitation.Even if your shipment is free of charge , non-commercial and not for resale in case exceeding 300 kg you need to call us for Customs Consultancy Services You should definitely contact our customer services for such high weight and sized shipments. On the other hand, some dimensions cannot be accepted due to restrictions in transfer aircraft in courier transportation.

Date of invoice, type of goods, preferred services , titles and addresses of the seller and buyer,payment method ,origin of goods ,delivery method, unit and total declared prices of commodities in USD Sender person’s ID number or company’s stamp and signature You can also find an example here.

As well as specific requirements on products, also another requirement that food products generally have labels indicating international content with retail packaging. In addition, open(non-packed) products must be accompanied by a food certificate for shipping as a commercial sample.Also there are differences in arrival customs authorities, quarantine practices are frequently encountered in some countries.

Customs payables are the expenses that out of our control and cannot be changed.

For your magnet shipments, there should be a technical report indicating the GRAVITATIONAL FORCE of the magnet. It can be sent if the gravity of your shipment is below the specified level.

Faster and more economical electronic export declaration with the possibility of Turkey's exporters is an application for incentives. Savings on additional declaration fees are prevented in low-kilogram exports as well as loss of time in orders with a time limit.

Clinic or Doctor report is mandatory.

The requirement of declaration depends on the commercial agreement with the buyer, not on the weight of the product. Declarations must be made for the commercial goods for sale. However, if it is suitable in terms of value and kg, Micro export (ETGB) is a more suitable method for low weight shipments.

Pick ups can be made from all addresses within our service coverage areas. Other long distance addresses can be visited through our domestic cargo partners (National 3rd parties)

Fast Shipping systems offer door-to-door transportation. Our courier services already cover the service and delivery price. Door deliveries of Cargoes are required additional freight fee.

Document type vary with transport types but proforma invoice , commercial invoice and turkish invoice requirements vary with Courier ,ETGB and Cargo.You can access to our sample invoices from the data bank (link) in your system, and when you register, you will have the opportunity to create your documents in our system, store your address books and access your shipment reports through our ASELive program.

We have services including Hazardous material packaging according to your product features. Our customer relations representatives will assist you in such special requests.

As we have our own ASE network offices in the Caucasus and Central Asia, we also have partners/agent offices throughout the world.

In case MSDS/ ‘’Material Safety Data Sheet’’ is sent to us, the necessary transportation conditions of your liquid products are determined and transportation type defined by the appropriate packaging types.

Warning! We would like to remind you to request quote and organization by declaring the contents of the shipment completely and correctly. (Magnet and magnet products, dry or wet battery, uninterruptible power supply batteries, liquids, all kinds of solid chemicals, gas, spray, food and Beverage, dry ice, ice battery, blood or medical samples for pathological purposes, diagnostic specimens, mechanical and electrical / electronic circuit cards, engines, oil, air conditioning products that may pose a risk of dangerous substances.